State Farm® Insurance Agent Shelton Lucas

"Mr. Lucas has a very nice and friendly office. He and his staff are very professional. They are 5 star."

"I love this State Farm agency! The staff is like family… I feel very secure that I am getting the best plans for my needs and the price. The atmosphere is welcoming and I am able to express any questions and concerns with confidence that my needs are being taken seriously. My husband had an insurance policy here when he passed as well and they helped me though the end of life process with care and grace. Very great company!"

"State Farm is an excellent choice for my insurance needs. Shelton Lucas is very responsive and attentive, quick to provide answers to any of my questions, and very personable, kind and honest. I would recommend his agency to anyone who has an insurance need."

"I get amazing service time and time again."

"Great customer service and always polite, kind and helpful. Shelton Lucas has an awesome team."

"I am extremely pleased with the service I received. My experience has always been exceptional, particularly with the customer service, as they genuinely remember me by name, even months later, and create a welcoming atmosphere. No matter the need or concern, they are always willing to help and answer any questions. If there's ever a service or plan they cannot offer at that time, they openly acknowledge it and connect you with other agencies that can assist. This agency truly prioritizes their clients."

"I had questions regarding payment on my policy. & the staff person I believe her name was Brandy, she was very polite, answered all my relevant questions. It's good to have someone at the other end of the phone who is willing to help. Thank you."

"I would like to express highly how Ms Brandy, At this office is very professional and very thorough and explaining my policy and very patient with me .She is a vital asset to this company, Especially when she sends me friendly account reminders , Which i personally appreciate."

"Mrs . Brandy Ross & Mr . Shelton Lucas are very helpful , professional , and proficient towards the state farm customer's . These employees that represent the state farm insurance company , or corporation are outstanding , regarding to meet the customer service needs ."

"Personally, I would never work with Brandy from this office again. She’s very unprofessional & doesn’t care to share knowledge to the policy holder. She treated me like I was stupid when I just needed information. Highly don’t recommend."

"The team here at Shelton Lucas State Farm are incredibly caring and kind every single time I call and speak with them and so helpful! Always a great experience!"

"Always listen to, explained and very easy to deal with. Thanks for your service"

"Everyone at state farm has been so nice, helpful, polite, supportive, and knowledgeable to all my questions .I really do appreciate the team."

"I appreciate Mrs.Brandi she is very helpful and it’s a pleasure having her as my agent Thank you again Mrs.Brandi"

"Brandy was very helpful."

"Great service! In working with the team, they were both friendly and helpful and I was able to update my insurance with ease."

"Always treated like family"

"Inquiring about insurance. Life insurance and worker’s compensation insurance. The staff was very informative and had competitive pricing. And outstanding customer service."

"A very helpful team when I needed a new policy."

"Shelton Lucas and his team are always helpful, knowledgeable and friendly."

"My experience with State Farm was great my agent Brandi was excellent and very sweet. Also took her time in asking questions making sure I had everything I needed. Agin thank you Brandi for an 💯!% customer service"

"Mr. Shelton Lucas and his team Brandy and Marshall are very professional, knowlegable, compassionate and understanding when it comes to making sure they direct you to the right product. They are so courteous when answering the phone and your questions. Service like this is very hard to come by these days. Thank you team Lucas for all you do."

"Always friendly, helpful and professional. A rarity in these times."

"The rep.at state farm by the name of Brandie is so very helpful she do what she can do to help you the most and best rates for you. State farm is lucky to have someone like her. She gets 5 stars all the time from me. People switch to state farm there good."

"Krystal went above and beyond to help me and my family find the right policies to protect us from unforseen events. She took the time to explain every detail clearly and made sure we felt confident and secure in our decisions. Her professionalism, patience, and genuine care truly stood out. Thank you, Krystal, for being such a trooper and always looking out for my family best interest. You've earned our gratitude!"