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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jasmine Clayton

February 27, 2023

5  out of  5 rating by Jasmine Clayton
"Customer Service Is Great!! Professional & Sends Monthly Updates."

Paul Lewis

February 26, 2023

5  out of  5 rating by Paul Lewis
"Shelton Lucas State Farm is a great place to do business with and a great place to bring family and friends."

Evette Lucas-Howard

February 26, 2023

5  out of  5 rating by Evette Lucas-Howard
"Shelton Lucas state farm has exercise tremendous professionalism and was able to save me money over the course in changing to him."

SheCooks Tv

February 24, 2023

5  out of  5 rating by SheCooks Tv
"I am very pleased with Mr. Lucas and his team!! Great service for over two years!"

Leah Lloyd

February 4, 2023

5  out of  5 rating by Leah Lloyd
"Mr Marshall is your guy!! He is definitely a go to period!! I had an incident and he made the process so simple and easy and was there when I needed him. He answers when you call and will call back just to check in. Definitely make him your guy for any and all insurance needs!"

Sandra Alston

January 24, 2023

5  out of  5 rating by Sandra Alston
"Shelton Lucas and his staff are awesome! They have supported me with all of my concerns and problems. They keep me informed and have the best customer service. Thanks for all you do."

James L Denney

January 23, 2023

5  out of  5 rating by James L Denney
"Mr. Marshall was nothing but informative and very helpful in updating my life insurance policy and also my car insurance from car to car. Any time I have a question the call was always answered I never had to leave a voicemail and I always received an exact quote and specific answered to any concern or problem I had or we as inside about. The office of Shelton Lucas has gone above and beyond in helping me and I will be a loyal State Farm customer as I have been for almost 25 years. If you need any assistance of questions please don’t hesitate to call Mr Marshall at Shelton Lucas office."

conni warf

January 23, 2023

5  out of  5 rating by conni warf
"Mr. Gill has gone above and beyond with his fast, personable and knowledgeable customer service in helping me with all of my multi vehicles and motorcyles and also household insurance needs . I know my family is in good hands . I APPRECIATE MR GILL .😁 i definitely recommend him as well as Stste Fsrm And my agent Shelton Lucas for sll your insurance needs"

Natalie Bennett

January 23, 2023

5  out of  5 rating by Natalie Bennett
"Responds in a very timely and professional manner. Highly recommend."

La Wanda Diggs

January 23, 2023

5  out of  5 rating by La Wanda Diggs
"Wonderful, patient, understanding and careing office of people. A joy to work with 🤗"

Malin Oakley

January 19, 2023

5  out of  5 rating by Malin Oakley
"Carlton and Marshall helped guide me through everything and get me the best rates possible. When I had questions or concerns, they took the time to answer them. They helped me make the proper decisions for this time in my life! Anyone who needs a better rate, life or auto, should consider checking these guys out!"
Profile photo of sho'nuff mann

sho'nuff mann

January 6, 2023

5  out of  5 rating by sho'nuff mann
"Look let me tell you this is my favorite insurance company and I would give a Hundred stars because they are very helpful whenever I need help and whenever I send someone their way they usually always save them some money on there car insurance by Choosing State Farm So when in doubt check it out and hopefully soon you’ll be choosing State Farm"

Shaunya Freeman Johnson

December 8, 2022

5  out of  5 rating by Shaunya Freeman Johnson
"Mr Marshall and mr gill had excellent customer service thank you so much for your help"

shalom wilson

December 8, 2022

5  out of  5 rating by shalom wilson
"My experience with Shelton Lucas is top tier. I have a personal and business policy with them. Shelton Lucas team is reliable, respectful, organized and have great communication. Whenever I have a question or concerns someone is always available and is patient with me."

Debra Shields

December 7, 2022

5  out of  5 rating by Debra Shields
"Mr Lucas and his team of Agents are outstanding in what they do. They are very professional, always patient and kind. This office was even willing to work with you, during covid. I also had the pleasure of working with Mr. Marshall and Mr. Gill at this State Farm branch and they are all willing to please. You are not just a number to them, you are family. Come on by and check them out. They will get the right policy for you, rather it be long term or short term. I am pleased.😌"

Gale Royal

December 7, 2022

5  out of  5 rating by Gale Royal
"Shelton Lucas is a fantastic agent! He is very patient and always works with you to determine what coverage is best for you and your family. So glad that he’s my State Farm agent!"

Tony Alexander

December 6, 2022

5  out of  5 rating by Tony Alexander
"Great customer service, knowledgeable staff, great products!"

Janda Arsenault

December 2, 2022

5  out of  5 rating by Janda Arsenault
"Marshall is the one I have always talked to. He talks to me like I’m a person. I had switched to a cheaper company. Regretted it and switched back. Thank you all so much!"

Renee Green

December 1, 2022

5  out of  5 rating by Renee Green
"Shelton Lucas Statefarm is the absolute best insurance agency within our area!!!! Marshall’s customer service is top notch and I wouldn’t want to do business with any other agency!!!!!"

K Nel

December 1, 2022

5  out of  5 rating by K Nel
"Mr. Gil and the staff here are extremely helpful. They helped me find the best coverage for me at a much more affordable price than I was paying with another company. The staff was very thorough with explaining my coverage and made it easy to switch."

Carlton Gill

November 30, 2022

5  out of  5 rating by Carlton Gill
"Very good experience. Customer Service was spectacular, employees are very knowledgeable. Most importantly to me, I saved over $200 on my Auto Policy and over $150 on my Homeowners Policy. Looking into taking that money I saved and purchasing some extra Life Insurance for my family- Mr. Marshall is so helpful and professional, while being able to easily respond and explain. Very thankful for my experiences with Mr. Lucas and his team- looking forward to continuing a prosperous, mutually beneficial, and all-around wonderful relationship with them!"

Leondas Thompson

November 30, 2022

5  out of  5 rating by Leondas Thompson
"Shelton Lucas State Farm is very professional and customer service oriented. I have been with this office for several years and has not been disappointed with the service I have received. They will always give me a friendly reminder when I sometimes it slipped my mind. They also keep e updated if need extra coverage. Lee Thompson"

Vivian L Washington (Mz. V)

November 30, 2022

5  out of  5 rating by Vivian L Washington (Mz. V)
"Shelton Lucas State Farm is the best insurance I’ve had in years. Very knowledgeable about any type of insurance. His office updates me on new or change policies. And I don’t feel pressured nor do I leave his office feeling lost or taken advantage of. His staff is very professional. Thank you Mr. Lucas."

Tara Skeps

November 30, 2022

5  out of  5 rating by Tara Skeps
"Mr. Lucas and his staff are amazing. They go above and beyond to help me with any questions I may have. They are friendly and I am glad I found them for my insurance. Definitely recommend them for sure!!!"

Shawsharnold Stokes

November 30, 2022

5  out of  5 rating by Shawsharnold Stokes
"They are the best. Love them guys always helpful. Marshall your the best along with Mr Lucas thanks"