State Farm® Insurance Agent Shelton Lucas
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
paul jackson
December 19, 2025
"Everyone at state farm has been so nice, helpful, polite, supportive, and knowledgeable to all my questions .I really do appreciate the team."
Karen Williams
December 19, 2025
"I appreciate Mrs.Brandi she is very helpful and it’s a pleasure having her as my agent Thank you again Mrs.Brandi"
Eric Forte
December 19, 2025
"Brandy was very helpful."
"Eric, It's always great to experience Stellar customer service and we are very happy to provide Auto and Homeowners insurance for you. Lastly, we are doubly glad Bre was able take care of you! "
Kendyl Crawley Crawford
December 15, 2025
"Great service! In working with the team, they were both friendly and helpful and I was able to update my insurance with ease."
"We appreciate your review! We are delighted to know you had a great experience with our Shelton Lucas State Farm. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
baby love
December 5, 2025
"Always treated like family"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Vivian L Washington
November 25, 2025
"Inquiring about insurance. Life insurance and worker’s compensation insurance. The staff was very informative and had competitive pricing. And outstanding customer service."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Valerie Williams
November 25, 2025
"A very helpful team when I needed a new policy."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Roshawna Benjamin
November 25, 2025
"Shelton Lucas and his team are always helpful, knowledgeable and friendly."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Tyron Gilliam
October 24, 2025
"My experience with State Farm was great my agent Brandi was excellent and very sweet. Also took her time in asking questions making sure I had everything I needed. Agin thank you Brandi for an 💯!% customer service"
Clara Gravely
October 23, 2025
"Mr. Shelton Lucas and his team Brandy and Marshall are very professional, knowlegable, compassionate and understanding when it comes to making sure they direct you to the right product. They are so courteous when answering the phone and your questions. Service like this is very hard to come by these days. Thank you team Lucas for all you do."
"Mrs. Gravely, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
William Goodwin
October 23, 2025
"Always friendly, helpful and professional. A rarity in these times."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jermaine Johnson
October 21, 2025
"The rep.at state farm by the name of Brandie is so very helpful she do what she can do to help you the most and best rates for you. State farm is lucky to have someone like her. She gets 5 stars all the time from me. People switch to state farm there good."
"Thank you for your 5-star review! Brandie and our entire team are happy to be your good neighbor!"
Freddie Jones
October 14, 2025
"Krystal went above and beyond to help me and my family find the right policies to protect us from unforseen events. She took the time to explain every detail clearly and made sure we felt confident and secure in our decisions. Her professionalism, patience, and genuine care truly stood out. Thank you, Krystal, for being such a trooper and always looking out for my family best interest. You've earned our gratitude!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Robert Askew
September 30, 2025
"Great Agency! Responsive, professional, and knowledgeable."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kevin Roberson
September 30, 2025
"Great customer service and explains things so you’ll understand."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Sharon Brown
September 22, 2025
"My Father whom is elderly was trying to get in contact with someone at Classic Collision as well as the State claims specialist division, I called and called for days and weeks trying to get my Dad's claim settle and it was a experience of much frustration. It was one representative that was able to jump in and started the ball rolling. Krystal Davidson provided great team work in helping us get the claim halfway settled. She made calls to Classic Collision as well as to State Farm Claims department. She advocated for us and analyzed where the breakdown of communication played a part of the claim not being settled. She was so helpful and honest and didn't give up on helping us resolve this matter. She was the only person calling us back and keep us updating with steps to do. No one from either department was contacting us back but Krystal Davidson. She is truly a asset to State Farm team and we appreciate all she did. She literally was doing 3 jobs at once and she is awesome. I couldn't have got this completed if she hadn't jumped in to action to help. A huge thank you to Krystal Davidson for all her hard work with this case."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Michael Squires Jr
September 11, 2025
"I adore every minute. At every second of service customer service was for this great establishment"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Preston Wilkins
September 5, 2025
"Ms. Lucas She do amazing job and my family is happy to be here with State Farm. I highly recommend to come over here"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Va Ballard
August 29, 2025
"Definitely a game changer from my last insurance company I was with, I highly recommend Shelton Lucas - State Farm"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Whitney Ballard
August 29, 2025
"I want to thank the team for assisting my family with affordable auto and life insurance. Mr. Lucas was incredibly helpful and knowledgeable, guiding us through every step. The entire staff was polite, professional, and made the whole process smooth and stress-free. We truly appreciate the excellent service!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Hope Sorey-Jones (LADY)
August 29, 2025
"Very polite and kind as well as helpful"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sheylah T
August 29, 2025
"Love them very nice people and helpful"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Steven Lucas
August 29, 2025
"He is a top rated insurance agent. His company made sure all of my needs were met, even the ones I didn't know I needed."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Debbie Williams
August 22, 2025
"Brandie is knowledgeable, easy to work with and provided excellent customer service."
"Thank you for reviewing the Shelton Lucas State Farm office! We’re thrilled to know you had a positive experience with Brandie; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Tycoon247
August 22, 2025
"Shelton Lucas State Farm and the staff there are exceptional and courteous. They always give me exactly what I am looking for when it comes to my insurance needs!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"