State Farm® Insurance Agent Shelton Lucas

"I have been very happy with this agent for years. They are always looking out for me—Brandi helped me set up insurance for my new home, and Michael helped me adjust my plan so that I am getting optimal coverage for my money. A big thanks to this team!"

"I can't express enough how grateful we are to have Mr. Marshall in our corner. For years, he has been more than just an insurance agent; he feels like a part of our family. His dedication and expertise shine through in every interaction, consistently delivering exceptional service that meets our needs perfectly. Whether navigating claims or reevaluating our coverage, Mr. Marshall is always available with thoughtful advice and a genuine commitment to helping us protect what matters most. We truly appreciate his knowledge, patience, and unwavering support—he gets the job done every time, making our insurance experience not only stress-free but also personal."

"Very friendly positive experience. Quick response to initial contact. Got a quote and started policy quickly!!"

"Michael was so professional and helpful when I was looking for auto insurance! And we got the best rate; saved over $40/month from our previous carrier. Thanks Michael! Brandie was super nice too!!"

"When I say Mr.Marshall goes above and beyond in any situation, you will not be disappointed! I ran into some billing and policy issues thanks to customer service and he went to great lengths to solve this issue and calm my nerves."

"My experience with State Farm has been wonderful. A big shout out to Nicole who has helped me with my policy. Thank you, Nicole."

"This office truly cares! I am so thankful for everything they have done to go above and beyond to make sure I get the care I need."

"Very professional. Love there team!👍🏾👍🏾👍🏾👍🏾"

"Being apart of State Farm for decades my agent Mr Marshall has hooked up with several things without disappointment you need things done he his the man for the job feeling welcomed and at ease this guy is awesome go see him you will know exactly what I'm talking about"

"I have been a loyal State Farm customer for over 5 years, and I can confidently say that my experience has been nothing short of exceptional, thanks to Mr. Michael Marshall. From day one, Michael has gone above and beyond to ensure that I understand my policies and feel secure in my coverage. His work ethic is truly commendable; he is always prompt, professional, and incredibly knowledgeable. No matter the question or concern, Michael is always ready to help with a friendly smile and a wealth of information. He genuinely cares about his clients and takes the time to ensure that we feel valued and understood. I highly recommend Mr. Marshall and State Farm to anyone looking for reliable insurance services. Thank you, Michael, for your outstanding support and dedication!"

"Mr Marshall over there at State Farm ain't nothing but the truth he gets straight to the point to make sure you Comfortable with the rates and make sure you safe at all times no Complaints on my end thank you so much"

"I typically don’t write reviews …. old fashioned I guess. I just do word a mouth to friends and families. I was a day away from having my coverage cancel because of an old claim of my son. I was very frustrated in the process and worried but Mr. Marshall took my case over and call my son personally got the info on what happened and get the decision to cancel my coverage over turn. I was so…. Relieved and pleased with his effort. Thank you so much!!!"

"Very helpful & listens."

"I had the pleasure of working with Mr. Marshall and Brandie at State Farm, and I couldn't be happier with the experience. They were incredibly helpful, attentive, and took the time to answer all my questions with patience. The process was smooth and efficient, and they made sure I understood every aspect of my coverage. Highly recommend their services for anyone looking for a dedicated and knowledgeable insurance team!"

"Very professional nice answers questions right away I love dealing with Marshall"

"Very welcoming and friendly place ,He explained everything clearly to me , I was not pressured at all to do anything I did not agree upon . I would definitely tell others about State Farm for sure. ♥️🙏🏾"

"Mr. Marshall was very helpful in getting renter’s insurance for our student at Hampton University. Great customer service!"

"I switched over to State Farm from USAA every since I purchased my motorcycle 5 years ago. Originally, I was going to keep the policies seperate. But when I found I saved more on with State Farm, I decided to switch completely. The customer service over the phone is amazing. Being a person that suffers from severe anxiety, she has always been patient and kind. And an occasional trip to the physical office provided great customer service as well."

"Bre was very helpful with what I needed to accomplish when I called the office. It’s great having someone who is friendly and kind and gets the request completed quickly without issues."

"Bre was friendly, extremely helpful and got my issue taken care of quickly."

"Ms. Brandie helped me the best way possible. State Farm is the best insurance company there is"

"They are so helpful...will help you with everything before you leave"

"Mr. Michael Marshall really came through for me. I was on the verge of License suspension as well as lost of coverage and he was able to get me back in good standing as well as an awesome rate with in 30 mins. I definitely appreciate your help with this policy as well as the last 3 or 4 policies we have been through. Your customer service is much appreciated. Thank You….he is definitely our version of “Jake from State Farm”."

"Bre is great to work with! Very detailed and communicative. She’s awesome!"

"Big shoutout to Shelton Lucas! Honest and committed to his job, definitely appreciate his help and customer service!"