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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marcus Davis Sr

Marcus Davis Sr

July 24, 2024

5  out of  5 rating by Marcus Davis Sr
"Mr. Michael Marshall really came through for me. I was on the verge of License suspension as well as lost of coverage and he was able to get me back in good standing as well as an awesome rate with in 30 mins. I definitely appreciate your help with this policy as well as the last 3 or 4 policies we have been through. Your customer service is much appreciated. Thank You….he is definitely our version of “Jake from State Farm”."
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Kyla Snaza

July 22, 2024

5  out of  5 rating by Kyla Snaza
"Bre is great to work with! Very detailed and communicative. She’s awesome!"
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Jordan Trower

July 16, 2024

5  out of  5 rating by Jordan Trower
"Big shoutout to Shelton Lucas! Honest and committed to his job, definitely appreciate his help and customer service!"
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Robert Howell

July 16, 2024

5  out of  5 rating by Robert Howell
"Great customer service, I was helped by Mr.Mike Marshall.He was great and very informative about the policies.Highly recommend."
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Lilly Shrock

June 26, 2024

5  out of  5 rating by Lilly Shrock
"Bre helped me with my concerns in a professional, friendly, and sufficient manor. Very pleased with my experience and with customer service!"
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Patia Lewis

June 24, 2024

5  out of  5 rating by Patia Lewis
"Worked with Bre and Brandi ! They’re awesome, understanding and professional! Check them out"
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Shawneaque Miles

June 12, 2024

5  out of  5 rating by Shawneaque Miles
"Today, I had the pleasure of speaking with Bre regarding my auto insurance. She was incredibly kind and helpful, promptly addressing my inquiries and ensuring a swift callback. Her excellent customer service was evident through her cheerful demeanor and eagerness to assist over the phone."
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Nate Wilkins

June 11, 2024

4  out of  5 rating by Nate Wilkins
"That Branch is the most patlite and they have Yur best interest in their hearts...I got my mom to switch to the Branch as well.....Ask for Brandy or Mike .. Great Job 👍🏿"
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Sandra Tonkins

June 11, 2024

5  out of  5 rating by Sandra Tonkins
"Excellent service and such a people person agent handle concerns promptly."
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Tawshawa Joyner-Bullock

June 7, 2024

5  out of  5 rating by Tawshawa Joyner-Bullock
"Received excellent, prompt service and attention to detail from Michael Marshall. Thank you!"
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Trey Pressley

May 22, 2024

5  out of  5 rating by Trey Pressley
"I had the opportunity to work with Michael Marshall. This guy knew exactly what he was doing. He was very knowledgeable, efficient and communicated in a timely manner. Thank you for you service."
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Q S

May 21, 2024

5  out of  5 rating by Q S
"We have our home, life, automobile, rental, umbrella, and business insurance with State Farm. They had the best overall coverage for a great price and no other company can beat them. Mr. Marshall is knowledgeable, professional, hands-on, excellent customer service and follow up. Highly recommended."
Profile photo of Sharmane Tonkins

Sharmane Tonkins

May 21, 2024

5  out of  5 rating by Sharmane Tonkins
"The experience I received during my visit was top tier. I high recommend anyone within the area to utilize the many services offered by the Shelton Lucas team! The information given and the services provided exceeded my expectation. I am looking forward to working with this team for my current and future planning goals"
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Sha Byrd

May 14, 2024

5  out of  5 rating by Sha Byrd
"Very helpful agent. He was kind and addressed my concerns while giving me peace of mind. And resolved my issue! Thank you , I'm a happy customer"
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Wanda Watkins

May 11, 2024

5  out of  5 rating by Wanda Watkins
"We have our home, life, automobile and business insurance with State Farm. Shelton Lucas office is knowledgeable, professional, hands-on, excellent customer service and follow up. I recommend this Agency and your entire portfolio with Shelton Lucas State Farm office, the entire staff will not disappoint you. Mike and Brandi thank you for always providing excellent customer service."
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Thad Arrington

May 6, 2024

5  out of  5 rating by Thad Arrington
"Great customer service.. Brandie is AMAZING 👍🏾👍🏾"
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Jamica Baker

April 5, 2024

5  out of  5 rating by Jamica Baker
"I have nothing but great things to say about this State Farm location! In particular, I had an incident happen where it required me to reinstate my insurance. My agent Mike gave me a call, let me know what was going on but also made sure that me and my family were good. I’ve never had an experience like that before and although State Farm is a little more pricey than others, that was top-tier service. I really appreciated what he did and it makes me want to stick around for a while. Awesome job State Farm specifically Mike. Y’all are pretty dope!"
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Evonya Hutchins

March 26, 2024

5  out of  5 rating by Evonya Hutchins
"Mike thank you so much for your patience and enthusiasm. Great experience !! I look forward to doing more business with you!!"
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Wild Child

March 21, 2024

5  out of  5 rating by Wild Child
"brandie ross is my Account Representative for life the absolute quickest and most attentive person wouldnt have it any other way then with brandie"
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David Rhodes

March 19, 2024

5  out of  5 rating by David Rhodes
"My agent, Brandi, was extremely easy to work with. She was able to make the process very simple and explained in depth and questions I had. This was a huge help given I’m a first time buyer."
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Eric Brown

March 18, 2024

5  out of  5 rating by Eric Brown
"Mike helped me with motorcycle, car, and life insurance at a decent price totally recommend!!!"
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Karen Williams

March 8, 2024

5  out of  5 rating by Karen Williams
"The insurance company has been very helpful l got car and life insurance and I’m glad to be a customer Thank you SheltenLucas and Brandi Ross"
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Tomarro Wilson

February 15, 2024

5  out of  5 rating by Tomarro Wilson
"Brandie W is really great. Very patient and knowledgeable."
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Evelyn Betts

February 13, 2024

5  out of  5 rating by Evelyn Betts
"Best coverage in town and GREAT customer service! Thanks Mike"
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Thomas Watkins

February 13, 2024

5  out of  5 rating by Thomas Watkins
"GREAT EXPERIENCE"