State Farm® Insurance Agent Shelton Lucas

"Michael Marshall was wonderful! Very patient with me and my office hours! While normally these conversations are bit “transactional” feeling, you can tell Mr. Marshall likes building a relationship with his clients! He heard what i needed and found the best course of action! Thank you again!"

"I’ve had an awesome experience with Shelton Lucas State Farm insurance agency. Michael Marshall help me with every concern that I had and ensured I was up to date with any and all changes that occurred, may occur and Will occur. Big thanks to the Shelton Lucas State Farm family."

"Brandie Nicole Ross was awesome . Polite , professional and answered all my questions . Great employee ."

"I had the pleasure of receiving out standing customer service from my agent Michael Marshall. I wish to express my sincere gratitude for his professional expertise. Shelton Lucas is lucky to have such a knowledgeable your man on his team. Continued success Mr. Marshall."

"Michael Marshall has managed my insurance for a few years! Great service on auto, home, and life insurance."

"Michael Marshall is an AWESOME agent who took great care of me and my family. He was able to help me get an affordable rate for my teen new driver and add more coverage to my policy as well. After that he offered and was able to get my family's life insurance policies. He is very patient and respectful, taking time to answer my questions and explain the policies thoroughly. Thank you for a smooth experience."

"This location has an incredible group of professionals! I was provided Outstanding Customer Service by Brandie. Brandie helped me resolve my flood insurance requirements to satisfy my lender. My lender was not very helpful and hounded me for something I didn’t have any control over. Brandie worked tirelessly with my mortgage company to resolve this issue, while keeping me informed throughout the process. About a week later I called on Brandie again to assist me with my vehicle refinance paperwork from my lender. Once again Brandie provided Outstanding Customer Service and resolved this issue quickly. Thank you Brandie for all your hard work!! Anyone needing insurance should visit this location. Nothing but praise for this team!!"

"Shelton and micheal are very helpful, thank you so much !"

"I had a great experience speaking with Mr. Marshall over the phone. He was super friendly, knowledgeable, and made the whole process fast and easy. Highly recommend him to anyone looking for great service!"

"This company has bless me and my family tremendous and we definitely thank Mr Marshall for his kidness and professionalism appreciate all the hard work and concern for your customers"

"I REGINALD MOODY Was very pled with mr. Marshall help on getting the insurance for my scooter."

"I called today to get assistance with an issue that I had and I had the pleasure of speaking with Mr. Marshall, who was very knowledgeable and helpful my issue was resolved in a timely manor and I am happy for his assistance…."

"I have been very happy with this agent for years. They are always looking out for me—Brandi helped me set up insurance for my new home, and Michael helped me adjust my plan so that I am getting optimal coverage for my money. A big thanks to this team!"

"I can't express enough how grateful we are to have Mr. Marshall in our corner. For years, he has been more than just an insurance agent; he feels like a part of our family. His dedication and expertise shine through in every interaction, consistently delivering exceptional service that meets our needs perfectly. Whether navigating claims or reevaluating our coverage, Mr. Marshall is always available with thoughtful advice and a genuine commitment to helping us protect what matters most. We truly appreciate his knowledge, patience, and unwavering support—he gets the job done every time, making our insurance experience not only stress-free but also personal."

"Very friendly positive experience. Quick response to initial contact. Got a quote and started policy quickly!!"

"Michael was so professional and helpful when I was looking for auto insurance! And we got the best rate; saved over $40/month from our previous carrier. Thanks Michael! Brandie was super nice too!!"

"When I say Mr.Marshall goes above and beyond in any situation, you will not be disappointed! I ran into some billing and policy issues thanks to customer service and he went to great lengths to solve this issue and calm my nerves."

"My experience with State Farm has been wonderful. A big shout out to Nicole who has helped me with my policy. Thank you, Nicole."

"This office truly cares! I am so thankful for everything they have done to go above and beyond to make sure I get the care I need."

"Very professional. Love there team!👍🏾👍🏾👍🏾👍🏾"

"Being apart of State Farm for decades my agent Mr Marshall has hooked up with several things without disappointment you need things done he his the man for the job feeling welcomed and at ease this guy is awesome go see him you will know exactly what I'm talking about"

"I have been a loyal State Farm customer for over 5 years, and I can confidently say that my experience has been nothing short of exceptional, thanks to Mr. Michael Marshall. From day one, Michael has gone above and beyond to ensure that I understand my policies and feel secure in my coverage. His work ethic is truly commendable; he is always prompt, professional, and incredibly knowledgeable. No matter the question or concern, Michael is always ready to help with a friendly smile and a wealth of information. He genuinely cares about his clients and takes the time to ensure that we feel valued and understood. I highly recommend Mr. Marshall and State Farm to anyone looking for reliable insurance services. Thank you, Michael, for your outstanding support and dedication!"

"Mr Marshall over there at State Farm ain't nothing but the truth he gets straight to the point to make sure you Comfortable with the rates and make sure you safe at all times no Complaints on my end thank you so much"

"I typically don’t write reviews …. old fashioned I guess. I just do word a mouth to friends and families. I was a day away from having my coverage cancel because of an old claim of my son. I was very frustrated in the process and worried but Mr. Marshall took my case over and call my son personally got the info on what happened and get the decision to cancel my coverage over turn. I was so…. Relieved and pleased with his effort. Thank you so much!!!"

"Very helpful & listens."